More than ever before, clients expect predictability and accountability in their legal budgets. To help achieve these goals and improve the delivery of legal services, Baker Donelson developed BakerManage, a proactive project management process that ensures complicated legal matters are managed efficiently and completed on time and within budget. Implementing the BakerManage process provides comprehensive front-end planning at no cost to our clients.
BakerManage also improves client communication by providing access to real-time matter and portfolio status through a secure SharePoint site. BakerManage technology provides the client and legal team with a web-based environment to monitor the engagement through regular case management updates, key dates and budget-to-actual performance.
The BakerManage system has been identified as a best practice by legal consultants, our clients and in the book The Power of Legal Project Management: A Practical Guide published by the American Bar Association (ABA) in 2014. The process was also incorporated into the ABA’s Legal Project Management Bootcamp program in January 2015.
- Client: Large manufacturing company with no in-house legal department.
- Problem: Client desired aggregate spend information and the ability to view individual matters more in-depth. Firm attorneys handled several matters for this client without a consolidated work space.
- Solution: Baker Donelson developed a budget report showing high-level spend and maintained a consolidated client site with individual matter sites, case-specific reporting and portfolio views.
"With BakerManage our [internal] lawyers can learn best practices, and it's a partnership that makes a lot of sense."Associate General Counsel